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INSTAGRAM

1-847-555-5555
youremail@yourdomain.com

240-863-2013 info@waxingwithaggy.com

Frequently asked questions

Below are the answers to some of the most commonly asked questions about the waxing. Please click the toggle button to see all the question and answers listed. If you have a question that is not listed, contact us and we’ll be glad to answer it for you.

Does waxing hurt?

Everyone’s pain tolerance is different, but you can expect a short, stinging sensation after the strip is pulled. If you are worried about being sensitive, taking an ibuprofen or aspirin about 30 minutes before your appointment or using numbing cream should minimize your discomfort (consult with your physician before taking medications). Continuous waxing causes finer and less hair therefore waxing becomes less painful.

What kind of wax do you use; and do you offer sugar waxing?

We use three (3) different types of wax. We have a hard wax that shrink-wraps and hardens around the hair and lifts from the skin creating a less painful removal; a more traditional soft wax which is removed by using a cloth strip; and a soy-based hair remover for clients with more sensitive skin. UNFORTUNELY, WE DO NOT OFFER ANY SORT OF SUGAR WAXING.

Will my hair grow back thicker/darker?

No, waxing actually has the opposite effect. Hair that is removed at the roots grows in finer and softer over time.

Can I wax if I'm taking Retin-A, Accutane, or Renova?

These medications increase the rate at which your skin exfoliates so waxing could potentially remove the skin as well as hair. Please let your esthetician know immediately if you are on any medications. Also, be aware that chemical peels, laser, and microdermabrasion can also affect skin integrity.

Can I still be waxed if I'm on my menstrual cycle?

Of course! Being on your menstrual cycle is not a cause for you to reschedule your appointment. All clients will still be able to be seen as long as they have a fresh tampon in during the waxing treatment. If a fresh tampon needs to be provided it will be an additional $2 fee.

What are your COVID-19 procedures and policies?

Staying clean isn’t new to us. Sanitation is our thing. This is what we do.

Yet, with the current health crisis in Maryland and across the nation, we must keep our clientele and staff safe and aware. At any point that we are in operation, note that we have no more than 5-7 people in our studio. 1:1 ratio of staff to clientele, secluded to accommodate sanitation, safety and privacy concerns per the State of Maryland Cosmetology protocol.

Here’s what we have been doing since we opened five years ago, and what will be doing moving forward:

We deep cleaned our studio prior to opening and upon closing

Before and after every single client, we clean the waxing beds, change our gloves and throw away any materials used

We never double dip, and we take sanitation very seriously here

Our staff wash their hands, wear gloves and also aprons to protect ourselves and our clients

Newcomers are advised to fill out forms about their personal health to be sure we can accommodate and advise them as needed

If our staff are under the weather, they are advised to stay home. Our other staff members accommodate of their clients as needed to provide services. If anything arises with our studio, a client or anything we are working to avoid, our clientele will be informed.

What we need from our clientele is for you to practice cleanliness and safety before and after you come to Waxing With Aggy, such as washing your hands, using hand sanitizer, and covering your mouth when you need to. We pride ourselves in being a very clean, award winning, 5-star waxing studio, and we want to be sure our clients and staff are safe and well.

covid19

What should I do to prepare for my wax?

Before your appointment we suggest you to take a shower the day of. Your hair must be a quarter of an inch in length, which is about 4 to 6 weeks of growth. A night before your wax gently exfoliate to release all ingrown hairs and dead skin cells. Please do NOT shave or use any other hair removing product as it will make your hairs more sharper and harder.

Can I shave in between my appointments?

Please, don’t shave between waxing appointments. This makes the hair resistant to future waxing. The first couple of waxes may not be perfect and you may not be super smooth if you’ve shaved in the past. Hair grows in cycles and at different lengths especially if you have been shaving for a long time. At the time of your first wax there will be really short hairs and long hairs, and there will also be some breakage resulting in the hair failing to lift from the root when being pulled. So, be patient. As you continue to wax, the hair volume and thickness of hair is lessened, and it will be much easier to get all the hair off. This is how you get the results you want! If you see any random hairs, you may tweeze but three (3) days after the waxing. Then smile and bear with it until the next time you come see us.

What's the difference between a Basic Bikini, a French, and a Brazilian wax?

A basic bikini wax includes all hair that can be seen while wearing underwear to give you a nice clean look without going bare. A French bikini or extended bikini wax resembles a high cut bikini where a portion of hair is removed from the top of the bikini line. The sides of the bikini line are waxed about 1 ½ inches inward from the inguinal line. A small portion of hair is removed from the sides of the vaginal lips. We do not remove hair from the labia or in between the buttocks. A Brazilian wax includes everything front and back, and the client has the option of having a landing strip.

Do you offer waxing for men?

YES! Everyone deserves to stay smooth! We offer full body waxing for both men and women.

What do I do if I feel some sort of way during my wax or if I get an erection?

There is nothing to be ashamed or embarrassed about. We know that our clients are mature adults and we are professionals that want our clients to know and understand that erections can happen during the wax due to many reasons. It will not be an issue for your esthetician, but we do ask that you remain respectful of our staff.

Studio Etiquette

Below are the answers to some of the most commonly asked questions about the waxing. Please click the toggle button to see all the question and answers listed. If you have a question that is not listed, contact us and we’ll be glad to answer it for you.

Maintaining Studio Environment

For everyone’s safety, we cannot allow extra guests in the waiting area (i.e. infants, children, pets excluding service animals, partners, siblings, etc…) unless they are being serviced. We absolutely love our kids but children are not permitted in the studio. We have beautiful, breakable mirrors that look fun to smack, open spaces just calling out to your young one’s heart, and dangerous equipment that looks too fascinating to not touch.
To maintain a personalized experience, our studio is a phone free zone, we kindly ask that you take your calls outside. We thank you for and appreciate your understanding.

No Double Dipping

No Double-Dip Policy: We use only sanitary equipment & enforce the strict “No Double-Dip Policy,“ which means that the same spatula will NEVER be re-dipped into the wax pot.

The nauseating truth is that double-dipping is common practice in wax application. This method uses the same spatula for the entire treatment, re-dipping the used applicator back into the vat of wax. This contaminated wax is then reused for treatments on other individuals. Unfortunately, this technique can increase the chances of potentially harmful bacteria spreading from one client to another, which is particularly disturbing when dealing with the body’s nether region (aka bikini zone).

Gloves

For all of Our Treatments We Use (Latex-Free) Gloves

Hygiene is a top priority here.

Your specialist will wear our non-latex gloves during each waxing treatment.

Our Timeliness Policy

We do our best to respect everyone’s time & to be prompt with every appointment. taking into account that the traffic on 495 and Downtown Silver Spring can sometimes delay your plans, please note that your appointment has a grace period and if you arrive 10 minutes past your appointment time your deposit will be forfeited.

Waxing with Aggy prides itself on high-quality service, which includes on-time appointments and providing efficient, one-on-one sessions and proper clean up time. As timing is everything, arriving too early or too late for your appointment will infringe upon other clients’ appointments.

Before & after care

Below are the answers to some of the most commonly asked questions about the waxing. Please click the toggle button to see all the question and answers listed. If you have a question that is not listed, contact us and we’ll be glad to answer it for you.

Preparing for your wax

Hair length

In order to have a wax, there needs to be some hair for the wax to hold onto. It is recommended to have about 1/4 of an inch in length. This is about 4-6 weeks of hair growth after shaving.

 

Particularly for women

The skin is most sensitive around the menstrual cycle, which can cause waxing to be more painful than normal. Therefore, try to schedule your appointment two days before or after your menstrual cycle. However, you can still wax if you are on your period.

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Exfoliate

While the skin on the face is generally exfoliated enough for waxing, the body needs a little help. A somewhat gritty body scrub will help rid dead cells around skin pores and hair follicles, providing an easier exit. Shower and lightly exfoliate the entire area that you plan to wax the day before your appointment, using warm (not hot) water — this only applies to body waxing, not facial waxing.

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Pain preventers

Take an Ibuprofen or Advil 30-45 minutes before your appointment if you are worried about pain. There is also a numbing cream available for an additional $10 — please arrive 20 minutes before your scheduled appointment time.

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Reduce acidity

Smoking, regular caffeine and alcohol consumption creates a lot of acid in the body. Taking Tums 20 minutes before your service can help reduce acidity and reduce skin sensitivity.

Try not to drink caffeine or alcohol before a wax. While having a couple glasses of wine or beer before getting a wax may sound like a great idea, stimulants in the system will cause the skin to be very sensitive to waxing. If you drink coffee or alcohol, try to do it at least a couple of hours before your wax appointment and then be sure to drink plenty of water to hydrate your skin.

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Regrowth

Because hair grows in different cycles, sometimes the very first wax may cause some stubble after a couple of days. It is not the waxed hair already growing, it is another cycle that was still in the skin during waxing. While this is usually only a small amount of hair, for smoother results, wax twice before an event or vacation. The second hair cycle is more even and there will be less regrowth.

After Your Wax

In the first 24-48 hours you may experience some sensitivity like redness or irritation in the area that was treated. These are normal and there is usually less reaction the longer you wax.

 

Here are some tips to follow during the first 48 hours after waxing

 

• Do not use any exfoliating products, especially ones containing acids, as they may further irritate your skin.

• Showers are better than baths. Use only lukewarm water (not hot).

• No saunas, steam rooms, whirlpools or other heated sources.

• Do not expose the treated area to ultra-violet rays (indoor or outdoor). Protect your skin by applying sunscreen.

• Avoid heavy exercise for at least 24 hours.

• To avoid ingrown hairs, don’t wear tight clothes for the next couple of days.

• Resist touching freshly waxed skin, especially on the face, as this may cause irritation and breakouts.

• Sexual activity should be avoided for at least 24 hours.

• To avoid ingrown hair exfoliate waxed area (starting after 48 hours since treatment) twice-three times a week to get rid of dead skin layer, so your hair can grow above skin surface.

 

Also applying ingrown hair solution like PFB vanish or FINIPIL will help maintain smooth skin AND PREVENT INGROWNS.

Avoid The Following For 24 Hrs After Waxing

• Makeup (if face is waxed).

• Deodorant with aluminum.

• Salt Glow or stimulating body or facial treatments.


POLICIES

Cancellation/No Show Policy

Our mission is to provide a personalized experience to all of our clients. By submitting a deposit when booking an appointment, you reserve that time with an esthetician exclusively for you. We understand that life happens, so should you need to cancel/reschedule your appointment:
Please call, email, or leave us a voice message with at least 24 hours notice during open hours of operation.
Any changes to your appointment that do not meet the condition above will unfortunately forfeit your deposit.

Deposits

A deposit is required upon booking all services. The deposit is only 50% of the total cost of services requested and secures your space with our estheticians. The remaining balance is due upon completion of your appointment. If you are late or call to cancel/reschedule without 24 hours notice, you will not be seen and your deposit is forfeited and non-refundable.

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Our Late Policy

We are located in a busy section of Georgia Avenue. We ask that you please plan to arrive ten minutes early to your scheduled appointment to avoid tardiness. Only for clients that booked a session longer than 25 minutes (excluding any brow services) will we honor a 10 minute grace period.

Clients arriving late (i.e. parking, nearby, on the way at the start of the appointment) will not be seen, the deposit on file will be forfeited, and will be asked to reschedule online.

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Grace Period Policy

When booking, please understand that the time allocated for your service takes into consideration your expected on-time arrival, the time needed to complete your service, and deep cleaning. There is no grace period for any brow services, and services under 25 minutes.

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Arrival Policy

Please plan to arrive AT LEAST 10 minutes prior to your appointment time to avoid tardiness. ONLY for sessions 25 minutes or OVER  (i.e. Brazilians, Male Brazilians, etc.) will we honor a 10 minute grace period.

 

Sessions 20 minutes or LESS (i.e. ANY BROW SERVICE, underarm, lip and so on) does NOT have a grace period; if you are late or exceed your grace period your deposit will be forfeited and you will be asked to reschedule online NO EXCEPTIONS!

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Refunds Policy

Refunds are only issued in the form of a Waxing With Aggy account credit for use on future services.

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